Returns

Returns Policy

It’s important to note that return shipping costs are not covered by The Getting Married Shop when sent back, and have to be insured by you to the value of the item, so we suggest using the best service available to you which includes tracking ID. We will notify you once we have received your item back and will refund your original payment method as soon as possible which may take up to 14 days to process.

We hope that you will be 100% happy with your purchase from The Getting Married Shop. If however you would like to return your item, you must notify us within 48 hours of receiving your item, so please try on your item as soon as possible and it must be then returned to us within 14 days. There will be a £50 administration/sanitisation charge that will be deducted from your refund once we have received the dress back in its original condition and packaging, unused and with all our security garment tags still attached in their original position. Items must not be damaged, soiled, altered, washed, worn and must be free of stains, pet hair, floor debris, and pin marks.

Some items are not eligible for a return or refund, but don’t worry. We make sure our designs clearly state this for you.

Our Policy

We take pride in The Getting Married Shop items, so anything returned must be in its original condition and packaging, unused and with all our security garment tags still attached in their original position. Items must not be damaged, soiled, altered, washed, unworn and must be free of stains, pet hair, floor debris, and pin marks.

How To Return

It’s important to note that return shipping costs are not covered by The Getting Married Shop when sent back, and have to be insured by you to the value of the item, so we suggest using the best service available to you which includes tracking ID. We will notify you once we have received your item back and will refund you via your original payment method as soon as possible which may take up to 14 days to process.

Late Returns

Should you wish to return an item, You must notify us within 48 hours of receipt of your purchase. We are unable to accept returns beyond the 14 days of your receipt and anything sent to us after 14 days will be returned to you at an additional cost to yourself.